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Ahmed Sartaj

Cybersecurity IT Support Network & Systems Administration

I detect, investigate and contain threats in enterprise environments, and I keep the infrastructure underneath them running.

  • 3+ yrsMSSP SOC experience
  • 100+ATT&CK-mapped detections
  • 80%fewer false positives
  • 3,400+users protected
Portrait of Ahmed Sartaj

Experience

Cybersecurity IT Support / Network / SysAdmin
  1. Service Advisor (IT & Technical Support)

    IT Support

    Canadian Tire · Oct 2024 – Present · Mississauga, ON

    • Handle 40+ support cases a week: ticketing, troubleshooting, hardware and software diagnostics, and escalation.
    • Raised the resolution rate by 25% and cut average resolution time by 20% through disciplined ticket lifecycle management.
    • Explain technical findings and recommendations clearly to non-technical customers and stakeholders.
  2. Cybersecurity Analyst / Security Engineer

    Cybersecurity

    Ebryx LLC (Managed Security Service Provider) · Jun 2022 – Sep 2024 · Remote

    • Triaged and investigated 60+ daily alerts across Microsoft Sentinel, IBM QRadar, Splunk, CrowdStrike Falcon and Defender for 3,400+ users, meeting 30–60 minute SLAs in a 24/7 SOC.
    • Engineered 100+ MITRE ATT&CK-mapped detections in KQL, AQL and SPL, cutting false-positive escalations by 80% and breach exposure by 70%.
    • Led incident response and digital forensics engagements end to end, from containment through root cause analysis and post-incident reporting.
    • Automated IOC enrichment, triage and log parsing with Python, PowerShell and Bash, reducing manual investigation effort by 35%.
  3. Associate Cybersecurity Analyst / Junior Security Engineer

    Cybersecurity SysAdmin

    Ebryx LLC (Managed Security Service Provider) · Nov 2021 – Jun 2022 · Remote

    • Monitored SIEM platforms, triaged Tier 1 alerts, and escalated incidents with full investigation context and IOCs.
    • Administered Active Directory, Microsoft 365 and endpoint protection across client onboarding and offboarding.
    • Supported vulnerability scan analysis, IOC enrichment and detection tuning.
    • Wrote Python and PowerShell scripts for log parsing, account auditing and configuration comparison.

Education

Algoma University

Master of Science, Computer Science

Graduated 2025 · Ontario, Canada

Co-authored IEEE/ACIS SNPD 2025 research on controlled ransomware for security education.

NED University of Engineering and Technology

Bachelor of Engineering, Computer Systems

Graduated 2017 · Karachi, Pakistan

Skills

Cybersecurity

  • Microsoft Sentinel (KQL)
  • IBM QRadar (AQL)
  • Splunk (SPL)
  • CrowdStrike Falcon
  • Defender for Endpoint
  • Incident Response
  • Digital Forensics (CHFI)
  • Threat Hunting & CTI
  • MITRE ATT&CK
  • Detection Engineering
  • Vulnerability Management
  • AWS & Azure Security
  • IAM / Entra ID / PIM
  • SAST / DAST Analysis
  • NIST CSF · ISO 27001 · PCI DSS · SOC 2

IT Support / Network / SysAdmin

  • Active Directory & GPO
  • Microsoft 365
  • Windows Server 2016–2022
  • Linux (Ubuntu, RHEL, CentOS)
  • Fortinet FortiGate
  • Cisco ASA / FTD
  • TCP/IP, DNS, DHCP
  • VLANs & Segmentation
  • VPN (IPsec, SSL, WireGuard)
  • Wireshark / tcpdump
  • Python · PowerShell · Bash
  • Docker
  • ITIL Incident & Change
  • Troubleshooting & Ticketing

Projects

Controlled Ransomware Framework

Educational, safety-bounded ransomware simulator inspired by WannaCry, built for desktop (Python crypto APIs) and Android (Flutter/Dart). Published at IEEE/ACIS SNPD 2025.

  • Python
  • Flutter / Dart
  • RSA / AES

MITRE ATT&CK Detection Program

100+ detection rules across Sentinel, QRadar and Splunk covering initial access, lateral movement, privilege escalation and exfiltration, with an 80% drop in false positives.

  • KQL
  • AQL
  • SPL
  • ATT&CK

SecOps Automation Toolkit

Scripts for IOC enrichment, alert triage, detection rule generation, log parsing and SOAR integration. They cut manual investigation overhead by 35%.

  • Python
  • PowerShell
  • Bash
  • REST APIs

Cloud Security Posture Assessments

Assessed AWS and Azure environments against CIS Benchmarks. Configured GuardDuty, Security Hub, Defender for Cloud and Conditional Access, and coordinated remediation.

  • AWS
  • Azure
  • CIS
  • CSPM

Incident Response Playbooks

NIST-aligned playbooks for phishing, malware, lateral movement, credential compromise, cloud misconfiguration and data exfiltration.

  • NIST CSF
  • DFIR
  • SOAR

Threat Intel & Hunting

Multi-source CTI collection and IOC enrichment, plus proactive hunts across enterprise environments, with threat assessments shared with clients.

  • CTI
  • IOCs
  • STIX/TAXII

Awards & Recognition

Co-Authored Publication

Design and Implementation of a Controlled Ransomware Framework for Educational Purposes Using Flutter Cryptographic APIs on Desktop PCs and Android Devices

James Gu, Ahmed Sartaj, Mohammed Akram Taher Khan, Rashid Hussain Khokhar · Algoma University

29th IEEE/ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD 2025 Summer) · Busan, Korea · June 2025 · pp. 913–918

A WannaCry-inspired, safety-bounded framework that lets students study ransomware behaviour safely. Encryption is confined to a single directory and limited file types, and the decryption key is provided up front.

Certifications

See all badges on Credly ↗

Training & Courses

Currently Learning

Get in Touch

I'm open to SOC, incident response, detection engineering, cloud security and IAM roles in the Greater Toronto Area or remote. Send a message and it lands straight in my inbox.

itsme_ahmed@outlook.com

Based in Mississauga, ON